Ep. 077: Dealing with the Haters
We know from first-hand experience that the internet is full of haters, whether that's in the form of social media comments or direct messages in your inbox. Negative Nancy's are everywhere, and it's only a matter of time when you start to experience this yourself. So how do you deal with it? We've got tips to help you handle the drama without losing your sanity.
Take a look at what Instagram has become and you'll quickly see that the real and the raw are hard to find. People are afraid of the negativity that may come if they share something that isn't perfectly polished or staged.
When you become more visible, you are more likely to become a target of "trolls", those people who hide behind a computer screen and spew their own insecurities onto you.
DON'T TAKE IT PERSONALLY
When you get hit by the haters, don't take it personally. It has nothing to do with you. Insecure people feel the need to tear others down to build themselves up.
You have to learn to separate yourself from the things people say, and remember why you do what you do.
OWN YOUR MISTAKES
If you are approached by someone with a legitimate complaint, own it. You don't have to own it publicly, but respond kindly to the "hater", apologize, and take action to fix the issue and keep it from happening again.
LEARN FROM YOUR HATERS
We keep our "hater" emails in a folder in our inbox. It serves as a reminder that you are not serving everyone, and those people are not your people.
Some people are just not nice, and they feel like you are safe because they don't know you personally.
People get irate about things that are so minor and insignificant, and you have to remember that you don't know what else is going on in their life. In most cases, whatever they got mad at you about was just the final nail in the coffin after a series of incidents that created a bad day.
Whether you are the complainER, or the complainEE, be kind. The internet creates a barrier that makes us feel like we can say or do anything without consequence, but in reality we are all REAL PEOPLE with real emotions. Be kind.